Smiling Family
Hofmeyer Avenue, Kenridge
Durbanville 7550
Phone: (021) 976 - 8838
E-Mail: info@smilingfamily.co.za
Effective date: January 2026
This website is operated by:
Smiling Family
Hofmeyer Avenue
Kenridge
Durbanville
7550
South Africa
Telephone: 021 976 8838
Email: info@smilingfamily.co.za
Website: www.smilingfamily.co.za
Smiling Family provides social-work and related professional services to individuals, children and families.
The services offered by Smiling Family may include, depending on the individual circumstances and professional requirements of the client:
Social-work services
Child and family assessments
Parenting plans
Supervised contact services
Family dispute facilitation
Mediation-related services
Forensic assessments
Substance-abuse support
Therapeutic and psychosocial support
Other social-work services within the applicable professional scope of practice
The specific services available and the professional responsible for providing a service will depend on the client's circumstances and the relevant professional qualifications and registration requirements.
Information published on this website is provided for general informational purposes and should not be regarded as a substitute for an individual professional assessment, consultation or professional advice.
Information provided through this website does not establish a professional relationship merely because a person has visited the website or submitted an online enquiry.
A professional relationship is established only where Smiling Family has formally accepted the person as a client and the relevant professional and administrative arrangements have been made.
Smiling Family is not an emergency or crisis-response service.
If you or another person is in immediate danger or requires urgent medical, psychological or emergency assistance, contact the appropriate emergency service or healthcare provider.
Smiling Family respects the confidentiality and privacy of clients and handles personal information in accordance with applicable South African legislation and professional obligations.
Personal information submitted through this website or during the provision of professional services will be processed in accordance with our Privacy Policy.
Please do not submit highly confidential or sensitive information through a general website enquiry form unless specifically requested to do so.
Where services concern children or family relationships, information may be processed or disclosed where this is permitted or required by law, including circumstances involving a court order, statutory requirement, professional obligation, or the protection of a child or another person's safety and best interests.
Confidentiality is therefore subject to the limitations imposed by applicable law and professional responsibilities.
Reasonable care is taken to ensure that the information published on this website is accurate and current.
However, Smiling Family does not guarantee that all information will always be complete, current or free from errors.
Information on the website may be changed or updated without prior notice.
This website may contain links to external websites or resources operated by third parties.
These links are provided for convenience or informational purposes.
Smiling Family does not control and is not responsible for the content, availability, security or privacy practices of external websites.
Users should review the terms and privacy policies of external websites before providing personal information.
Unless otherwise stated, the content of this website, including text, logos, graphics, images, documents and other original material, is the property of Smiling Family or is used with appropriate permission.
The content may not be reproduced, copied, modified, distributed or commercially exploited without prior written permission, except where permitted by applicable law.
Reasonable measures are taken to maintain the availability and security of this website.
However, Smiling Family cannot guarantee that the website will always be available, uninterrupted or completely free from technical faults, viruses or other potentially harmful components.
Users access and use the website at their own risk.
To the extent permitted by applicable law, Smiling Family will not be liable for loss or damage arising directly or indirectly from:
The use of information published on this website;
Reliance on information contained on the website;
Temporary unavailability of the website;
Technical errors or interruptions;
The content or operation of third-party websites linked to this website; or
Unauthorised access to information resulting from circumstances beyond Smiling Family's reasonable control.
Nothing in this notice is intended to exclude or limit any liability that cannot lawfully be excluded or limited.
This website and this Legal Notice are governed by the laws of the Republic of South Africa.
Any dispute relating to the website or its use will be subject to the applicable laws and jurisdiction of South Africa.
For enquiries regarding this website, our services or this Legal Notice, please contact:
Smiling Family
Hofmeyer Avenue
Kenridge
Durbanville
7550
South Africa
Telephone: 021 976 8838
Email: info@smilingfamily.co.za
Website: www.smilingfamily.co.za
Last updated: September 2026