Smiling Family
A parent and child sharing a book at home

Social work, with a human touch

A little support.
A way forward.

Life doesn’t always go to plan. We’re here to help children, individuals and families find clarity, connection and their next step.

Our approach

Every family is different. Our support starts with you.

Challenging moments deserve understanding. At Smiling Family, we offer a supportive, non-judgemental environment to work through life’s changes, strengthen relationships and explore practical solutions.

Our work is shaped by your circumstances. When children are involved, their safety, wellbeing, views and best interests remain at the heart of what we do.

Child-centred · Compassionate · Practical & personal

How we can help

Support for life’s more complex moments.

  1. 01

    Child & family assessments

    Understanding a child’s needs, views, wellbeing and family circumstances to inform appropriate recommendations.

  2. 02

    Parenting plans

    Practical arrangements for the care, contact and upbringing of children, shaped around your circumstances.

  3. 03

    Supervised contact

    Professionally supervised contact with a focus on the child’s safety, wellbeing and best interests.

  4. 04

    Family dispute facilitation

    Support to manage conflict, improve communication and work towards practical solutions.

  5. 05

    Mediation during & after divorce

    Helping parents communicate constructively and work towards practical agreements during separation and divorce.

  6. 06

    Forensic assessments

    Professional social-work assessments and reports for relevant family and child-related matters.

  7. 07

    Substance abuse support

    Social-work support for individuals and families affected by substance use, with referrals where appropriate.

  8. 08

    Therapeutic & psychosocial support

    Support with emotional, relationship and social challenges for individuals and families.

A professional listening to a couple during a supportive consultation

25+

years in social work

Meet Lynette le Roux

Professional guidance. Personal care.

Behind Smiling Family is Lynette le Roux, a professional social worker with more than 25 years of experience supporting children, individuals and families.

Her approach combines professional care with compassion and careful attention to each family’s circumstances.

More about Lynette

A place for every story

Who we support

Children

Careful attention to their wellbeing, needs and relationships.

Parents & families

Support with parenting, conflict and changing family circumstances.

Individuals

A supportive space for emotional, relationship and social challenges.

Separated parents

Practical guidance for parenting arrangements and the next chapter.

Here when you’re ready

Let’s find a way forward.

You don’t need to have all the answers. Take the first step at your own pace.

Ask Lynette to call you →