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Professional Social Work Services for Children, Individuals and Families

At Smiling Family, we provide professional and compassionate social-work services to children, individuals and families facing challenging circumstances or significant life changes.

We offer personalised support in child and family assessments, parenting plans, supervised contact, family dispute facilitation, mediation, forensic assessments, substance-abuse support and therapeutic and psychosocial support.

Our approach is professional, supportive and child-centred, with a focus on strengthening relationships, supporting family functioning and promoting positive outcomes. Where children are involved, their safety, wellbeing, views and best interests remain central to our work.

 

Our Approach

At Smiling Family, our aim is to provide a safe, supportive and non-judgemental environment for children, individuals and families who are navigating difficult circumstances or significant life changes.

We provide professional social-work services tailored to the unique circumstances and needs of each client and family. Our approach is compassionate, practical and child-centred, with a focus on understanding each situation, strengthening relationships and helping families work towards constructive solutions.

Where children are involved, their safety, wellbeing, views and best interests are important considerations in our work.

We recognise that every family is different. Our services are therefore guided by the individual circumstances of each matter and the support that may be appropriate.

Meet Lynette le Roux

Lynette Le Roux is a professional social worker with more than 25 years of experience in social work, providing professional services to children, individuals and families through Smiling Family.

Her experience includes matters involving family relationships, parenting, child and family assessments, supervised contact, family conflict, mediation and other challenging circumstances.

Lynette's approach is professional, compassionate and child-centred, with careful consideration of the individual circumstances, needs and best interests of each child and family.

Smiling Family is a private social-work practice. Consultations and professional services are provided on a fee-for-service basis. Fees and payment arrangements will be discussed with clients before services are commenced.

Through Smiling Family, Lynette aims to provide a supportive and professional environment where clients can receive appropriate guidance and social-work support during challenging periods in their lives.

Our Services

Social Work Services

Professional support for children, individuals and families facing challenging circumstances or significant life changes.

Child & Family Assessments

Professional assessments considering a child's needs, views, wellbeing and family circumstances to inform appropriate recommendations. Where relevant, assessments consider the child's safety, relationships and best interests.

Parenting Plans

Helping parents develop practical arrangements for the care, contact and upbringing of their children.

Supervised Contact

Professionally supervised parent-child contact focused on the child's safety, wellbeing and best interests.

Family Dispute Facilitation

Helping families manage conflict, improve communication and work towards practical solutions.

Mediation During & After Divorce

Supporting parents to communicate constructively and reach practical agreements following separation or divorce.

Forensic Assessments

Professional social-work assessments and reports for relevant family and child-related matters.

Substance Abuse Support

Providing social-work support to individuals and families affected by substance use, with referrals where appropriate.

Therapeutic & Psychosocial Support

Supporting individuals and families with emotional, relationship and social challenges.

Who We Help

Children
Supporting children's wellbeing, needs and relationships within their family circumstances.


Parents & Families
Providing professional support with parenting, family conflict, separation and changing family circumstances.


Individuals
Supporting individuals experiencing emotional, relational or social challenges.


Separated & Divorced Parents
Assisting with parenting plans, mediation, family dispute facilitation and supervised contact where appropriate.

Need Professional Social-Work Support?

Contact Smiling Family to discuss your circumstances and determine which service may be appropriate for your needs.

FAQs

Smiling Family provides professional social-work services to children, individuals and families. Services include child and family assessments, parenting plans, supervised contact, family dispute facilitation, mediation, forensic assessments, substance-abuse support and therapeutic and psychosocial support.

You can contact Smiling Family directly to enquire about our services. Depending on the nature of the matter, additional information or documentation may be required before an appointment or assessment can be arranged.

Yes. Services may include child and family assessments, supervised contact and other appropriate social-work interventions involving children and families. Where children are involved, their safety, wellbeing, views and best interests are important considerations.

Yes. Depending on the circumstances, support may include parenting plans, mediation, family dispute facilitation, supervised contact and other appropriate social-work services.

A parenting plan is an agreement between parents that can set out arrangements concerning the care and contact of their children and other aspects of parental responsibilities and rights. Smiling Family can assist parents in developing practical arrangements appropriate to their circumstances.

Supervised contact provides a structured environment in which contact between a child and parent or other family member takes place with professional supervision. The nature and structure of the contact will depend on the circumstances and any applicable court order or agreement.

Client information is treated confidentially and with appropriate professional care, subject to applicable legislation, professional obligations and circumstances where disclosure is required or permitted by law.

Please do not include detailed information about your family circumstances, allegations, court matters, medical information or other sensitive personal information in the initial website enquiry. Detailed information can be discussed during an appropriate professional consultation.

You can contact Smiling Family by telephone or email to discuss your enquiry and determine which service may be appropriate for your circumstances.

Yes. Smiling Family is a private social-work practice and services are provided on a fee-for-service basis. Applicable fees and payment arrangements will be discussed with clients before services commence. Fees may vary depending on the nature and duration of the service required.

Get in Touch with Us

Please do not include detailed confidential or highly sensitive information about your circumstances in this form. Detailed information can be discussed during an appropriate professional consultation.